Plumber Near Me

Simco Plumbing Heating & A/C LLC

📍 45 Stonewood Ave # A, Rochester, NY 14612 📞 (585) 621-0865 🌐 Website
3.1 (22 reviews)
Open 24 hours
Plumber
Air conditioning contractor
Air conditioning repair service
Boiler supplier
Handyman/Handywoman/Handyperson
Heating contractor
HVAC contractor

Review Summary

  • Mixed experiences: Some customers report positive experiences with Don (owner) and efficient, reliable service. Others report negative experiences, including rude technicians, poor workmanship, and overcharging.
  • Specific complaints: Issues include improper installations, cutting extra holes, not fixing problems, and being condescending.
  • Positive aspects: Some customers praise Don's responsiveness, professionalism, and quick service.
  • Negative aspects: Some customers cite rudeness, poor quality work, and attempts to overcharge.
Simco Plumbing Heating & A/C LLC thumbnail

3.1

(22 reviews)

5 ★50%
4 ★5%
3 ★0%
2 ★0%
1 ★45%

Elif Certel

I ordered my water tank from Home Depot and needed a service week after finally they sent service from this company and he didn’t see any issue with water tank! I have a labor and part warranty anyway! Technician was rude and didn’t listen or explain start arguing with me saying that chimney need to be fixed I said i will call the people I have been working with and He said since he came my house i must pay him even if he doesn't fix chimney. It was hilarious!! I am going to complain everywhere he didn’t wanna leave my house and treated me saying he will let RGE come and cut my gas! They came checked and i am safe.

Charlie F

I have used this company for years. The response I get from Don the owner is amazing, and his work is always done right the first time. Don has always been polite and always straight to the point of what is wrong. I would highly recommend

Tracy Dipaola

July 6, 2023

The most horrible experience with Simco plumbing. Don cut out an extra hole in my new home and tried to cover it up. I saw it and asked , his reply it was nothing and you are being ridiculous. This is how he left this mess he created.I told him I wanted this fixed and they are blowing me off and demanding to be paid

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John Kunes

Don and Chris were on time, gave me a call before they arrived, and diagnosed and remedied my furnace problem quickly. I’ve used Simco before and recommend them highly.

betĂŒl çertel

I would give 0 if I could. I called them to get help with my heating but the employee was extremely rude. He didn’t help me at all and raised his voice

Luis Fonseca

Don Simone is the worst plumber I have ever dealt with. My home was gutted out last year because of a burst pipe . He did the plumbing and everything he did seemed wrong. Our downstairs toilet was leaking into the basement for months before I noticed. when I remove the toilet, it was not even sitting on the wax ring. I had to reverse all our hot and cold lines because he had them on backwards. He cut a vent line for our dryer upstairs and he cut it in wrong so he had to cut another hole. His patch job was lousy. he scratched the door to our brand new dishwasher when installing, and if you pointed anything out to him, he was very arrogant and obnoxious. stay away from this two bit Plumber. he just doesn’t care and he needs to retire. As soon as that insurance claim was paid Don Simone was paid in full. Don Simone was also rude and condescending to my wife.

Hannah Brown

August 9, 2023

Thank you Simco plumbing! Because of your overcharging me and attempting to overcharge me even more, I learned to change my sink fixture by myself, a valuable lesson. Thank you for supporting women learning trades!

Joseph Hadac

Had Don and another tech in to replace my sump pump through a home warranty. Don was real cool and they got the job done incredibly fast. Could not have asked for a better experience.